Overview
AlignAI is a product of AscendX Innovations Pvt. Ltd. ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the AlignAI platform including our web application, mobile interfaces, and any related services (collectively, the "Service"). By accessing or using AlignAI, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.
Information We Collect
Account & Profile Information
When you register for AlignAI, we collect your name, email address, phone number, institution name, and role (teacher, admin, etc.). This information is used to create and manage your account.
Student & Batch Data
Teachers and administrators may upload or input student names, contact details, batch assignments, attendance records, grades, and assignment data. This data is stored securely and used solely to power the features you request.
Lecture & Content Data
When you upload lecture recordings or documents, we process this content to provide transcription, summarisation, and note-generation features. Uploaded content is associated with your account.
Usage & Analytics Data
We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, device type, browser type, operating system, and IP address. This helps us improve the platform.
Communications Data
When you use our messaging features (WhatsApp, Telegram, Email integrations), we process message content and delivery metadata to facilitate communication. We do not sell or share this data with third-party advertisers.
How We Use Your Information
- To create and manage your account and provide the Service.
- To generate AI-powered outputs such as tests, summaries, notes, and gradebook entries on your behalf.
- To send messages and notifications to students as instructed by you.
- To analyse usage patterns and improve platform performance and features.
- To communicate with you about product updates, security notices, and support.
- To comply with legal obligations and enforce our Terms of Service.
- To detect and prevent fraudulent or unauthorised activity.
AI & Automated Processing
AlignAI uses artificial intelligence to process your content including lecture audio/video, documents, and your typed commands to produce outputs such as transcriptions, summaries, test questions, grades, and reports. AI-generated outputs are provided as tools to assist educators and are not guaranteed to be error-free. You retain full responsibility for reviewing and acting on AI-generated content before sharing it with students or using it for official assessments. We do not use your content to train third-party AI models without your explicit consent. Processing may involve third-party AI infrastructure providers who are contractually bound to data confidentiality.
Data Sharing & Disclosure
Service Providers
We share data with trusted third-party vendors who help us operate the Service (cloud hosting, AI processing, email/SMS delivery, analytics). These vendors are contractually prohibited from using your data for any purpose beyond providing services to us.
Messaging Platforms
When you send WhatsApp, Telegram, or Email messages through AlignAI, the content is transmitted through the respective platform's API. Your use of these features is also subject to those platforms' terms and privacy policies.
Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of AlignAI, AscendX Innovations, our users, or the public.
Business Transfers
If AscendX Innovations is involved in a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data is subject to a different privacy policy.
Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at contact@alignai.in. Student data uploaded by teachers is retained for the duration of the teacher's active account, unless deleted earlier by the account holder. Anonymised, aggregated analytics data may be retained indefinitely.
Data Security
We implement industry-standard technical and organisational measures to protect your data, including encrypted data transmission (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission or storage is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately at contact@alignai.in if you suspect unauthorised access to your account.
Student Data & FERPA / COPPA
AlignAI is designed for use by educators and institutions. Teachers and institutions are responsible for ensuring they have appropriate rights and permissions to upload student information to the platform. AlignAI does not knowingly collect personal information directly from individuals under the age of 13. If you believe a minor has provided us with personal information without appropriate consent, contact us at contact@alignai.in and we will promptly delete it.
Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your data for certain purposes.
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at contact@alignai.in. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify you via email or an in-app notice. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact: AscendX Innovations Pvt. Ltd. Email: contact@alignai.in Website: https://alignai.in